Dear All - Pls note effective 7 Jan'25 00:00hrs onwards, creation of Incident, Service Requests and Change Tickets will be disabled on JIRA Service Desk since it will be replaced with GLPi. Pls ensure to close/get all your open tickets closed.

Please note JSD tool is being discontinued from 30-May-2025 00.00 HRS IST. For raising new integration requests, please raise AMCIT on JIRA Software (Link : https://jira.airtel.africa/jira/secure/Dashboard.jspa ). Should you need any support, refer to confluence (Link : https://confluence.airtel.africa/confluence/pages/viewpage.action?pageId=237079847 )